FAQ
Find answers about your garment, fit, care, delivery and returns
Customer Care
How can we help?
Find the details on fit, fabric, delivery and returns
What does GSM mean?
GSM means grams per square metre
It describes fabric weight rather than the total weight of the finished garment
How do Augusta T-shirts and hoodies fit?
Fit depends on the style
Our oversized T-shirts have a generous body and dropped shoulders; our 400 GSM hoodies have a boxy, oversized unisex fit
Compare the garment measurements with a similar piece you already own
Are the T-shirts and hoodies unisex?
Our T-shirts and hoodies use unisex fits
Choose your preferred proportions using the fit description, available sizes and garment measurements on the individual product page
When will my order be dispatched?
After your order is placed, please allow 3–5 working days for your piece to be prepared before dispatch
Delivery time is additional and depends on the service and destination
See our shipping information for details
Where are Augusta products made?
Augusta works with specialist partners in the UK to finish each piece
Garment manufacturing origin varies by style; finishing in the UK does not mean the garment was manufactured there
Check the product information for the confirmed details
Where can I find delivery information?
See our shipping information for the available services, delivery estimates and charges
The options for your address are shown at checkout
Order preparation time and courier delivery time are separate
Can I track my order?
Tracking is provided when available for the selected delivery service after the parcel enters the courier network
How do I request a return?
Read our Refund and Return Policy
To exercise your cancellation right, notify Augusta Store within 14 days after the day you receive the goods
Prior authorisation is not required